From: MSN Hotmail Support <email@example.com> To: firstname.lastname@example.org Subject: RE: CST23725481ID - Ban on Ecropolis
Some of the routers and load balencers that we use will drop any packet that contains any bits in the reserved section of TCP headers. There are firmware updates being planned by our vendor, but they are not available yet. Also, we have to wait until they are fully stable before we can use them on our site. We can't have our routers and load balancers falling over constantly under stress because of bugs in the firmware. When we can, we will update, until then, there is nothing that we can do about this.
We apologize for any inconvenience.
David MSN Hotmail Customer Support
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