Re: actiontec PCI call waiting modem not responding with kernels 2.4.7+, 2.4.6 is ok though..

Steven Walter (srwalter@yahoo.com)
Sun, 11 Aug 2002 00:31:56 -0500


Wow, these reports are coming out of the woodwork all of a sudden. Just
yesterday I got an email from a guy with the same (probably) problem. I
own an Actiontec PCI call waiting modem, and it works fine with every
version of Linux I've thrown at it; I like it.

First things first: are you using setserial to set up the modem? If
so, cut it out. Modern 2.4 kernels autodetect and setup everything
themselves (Not sure when that started; possibly 2.4.7). Anyway, try
using /dev/ttyS4 as your modem device and see what happens; that is the
first PCI serial port.

Let me know.

On Sat, Aug 10, 2002 at 03:29:56PM -0400, Blaise wrote:
> here we go..
>
> 1 Problem : Not able to init modem..
>
> 2 Desc : Worked fine till 2.4.7..
>
> 3 Keywords : PCI Modem
>
> 4 Kernel version
>
> Working : Linux version 2.4.6 (root@core) (gcc version 2.95.3
> 20010315 (SuSE)) #1 Wed Jan 16 14:46:28 EST 2002
> Not working: Linux version 2.4.7 (root@core) (gcc version 2.95.3
> 20010315 (SuSE)) #1 Wed Jan 16 14:46:28 EST 2002
>
> 5 Oops : No oops..
>
> 6 Recreatable error script : N/A
>
> 7.1 Environment :
>
> output of ver_linux script
>
> <snip>
>
> Linux core 2.4.6 #1 Wed Jan 16 14:46:28 EST 2002 i586 unknown
>
> Gnu C 2.95.3
> Gnu make 3.79.1
> binutils 2.10.91.0.4
> util-linux 2.11b
> mount 2.11b
> modutils 2.4.5
> e2fsprogs 1.19
> reiserfsprogs 3.x.0j
> pcmcia-cs 3.1.25
> PPP 2.4.0
> isdn4k-utils 3.1pre1a
> Linux C Library x 1 root root 1343073 May 11 2001
> /lib/libc.so.6
> Dynamic linker (ldd) 2.2.2
> Procps 2.0.7
> Net-tools 1.60
> Kbd 1.04
> Sh-utils 2.0
>
> <snip>
>
> 7.2 CPU info : cat of /proc/cpuinfo
>
> <snip>
>
> processor : 0
> vendor_id : AuthenticAMD
> cpu family : 5
> model : 8
> model name : AMD-K6(tm) 3D processor
> stepping : 12
> cpu MHz : 501.151
> cache size : 64 KB
> fdiv_bug : no
> hlt_bug : no
> f00f_bug : no
> coma_bug : no
> fpu : yes
> fpu_exception : yes
> cpuid level : 1
> wp : yes
> flags : fpu vme de pse tsc msr mce cx8 pge mmx syscall 3dnow
> k6_mtrr
> bogomips : 999.42
>
> <snip>
>
> 7.3 module info : none
>
> 7.4 Loaded driver and hardware information
>
> from 2.4.6 (working)
> (/proc/ioports)
>
> <snip>
>
> 0000-001f : dma1
> 0020-003f : pic1
> 0040-005f : timer
> 0060-006f : keyboard
> 0070-007f : rtc
> 0080-008f : dma page reg
> 00a0-00bf : pic2
> 00c0-00df : dma2
> 00f0-00ff : fpu
> 0170-0177 : ide1
> 01f0-01f7 : ide0
> 0376-0376 : ide1
> 03c0-03df : vesafb
> 03f6-03f6 : ide0
> 0cf8-0cff : PCI conf1
> 6000-60ff : VIA Technologies, Inc. VT82C586B ACPI
> c000-cfff : PCI Bus #01
> d000-d00f : VIA Technologies, Inc. Bus Master IDE
> d000-d007 : ide0
> d008-d00f : ide1
> d400-d41f : VIA Technologies, Inc. UHCI USB
> d800-d87f : 3Com Corporation 3cSOHO100-TX Hurricane
> d800-d87f : 00:08.0
> dc00-dcff : Lucent Microelectronics Venus Modem (V90, 56KFlex)
> dc00-dc07 : serial(set)
> e000-e0ff : Lucent Microelectronics Venus Modem (V90, 56KFlex)
> e400-e407 : Lucent Microelectronics Venus Modem (V90, 56KFlex)
>
> <snip>
>
> (/proc/iomem)
>
> <snip>
>
> 00000000-0009fbff : System RAM
> 0009fc00-0009ffff : reserved
> 000a0000-000bffff : Video RAM area
> 000c0000-000c7fff : Video ROM
> 000f0000-000fffff : System ROM
> 00100000-03feffff : System RAM
> 00100000-0023776f : Kernel code
> 00237770-002a571b : Kernel data
> 03ff0000-03ff07ff : ACPI Non-volatile Storage
> 03ff0800-03ffffff : ACPI Tables
> e0000000-e3ffffff : VIA Technologies, Inc. VT82C597 [Apollo VP3]
> e4000000-e5ffffff : PCI Bus #01
> e4000000-e4ffffff : nVidia Corporation Riva TnT 128 [NV04]
> e6000000-e6ffffff : PCI Bus #01
> e6000000-e6ffffff : nVidia Corporation Riva TnT 128 [NV04]
> e6000000-e6fbffff : vesafb
> e8000000-e800007f : 3Com Corporation 3cSOHO100-TX Hurricane
> e8001000-e80010ff : Lucent Microelectronics Venus Modem (V90, 56KFlex)
> ffff0000-ffffffff : reserved
>
> <snip>
>
> from 2.4.7 (not working)
> (/proc/ioports)
>
> <snip>
>
> 0000-001f : dma1
> 0020-003f : pic1
> 0040-005f : timer
> 0060-006f : keyboard
> 0070-007f : rtc
> 0080-008f : dma page reg
> 00a0-00bf : pic2
> 00c0-00df : dma2
> 00f0-00ff : fpu
> 0170-0177 : ide1
> 01f0-01f7 : ide0
> 0376-0376 : ide1
> 03c0-03df : vesafb
> 03f6-03f6 : ide0
> 0cf8-0cff : PCI conf1
> 6000-60ff : VIA Technologies, Inc. VT82C586B ACPI
> c000-cfff : PCI Bus #01
> d000-d00f : VIA Technologies, Inc. Bus Master IDE
> d000-d007 : ide0
> d008-d00f : ide1
> d400-d41f : VIA Technologies, Inc. UHCI USB
> d800-d87f : 3Com Corporation 3cSOHO100-TX Hurricane
> d800-d87f : 00:08.0
> dc00-dcff : Lucent Microelectronics Venus Modem (V90, 56KFlex)
> dc00-dc07 : serial(auto)
> e000-e0ff : Lucent Microelectronics Venus Modem (V90, 56KFlex)
> e400-e407 : Lucent Microelectronics Venus Modem (V90, 56KFlex)
>
> <snip>
>
> (/proc/iomem)
>
> <snip>
>
> 00000000-0009fbff : System RAM
> 0009fc00-0009ffff : reserved
> 000a0000-000bffff : Video RAM area
> 000c0000-000c7fff : Video ROM
> 000f0000-000fffff : System ROM
> 00100000-03feffff : System RAM
> 00100000-00222993 : Kernel code
> 00222994-0028febb : Kernel data
> 03ff0000-03ff07ff : ACPI Non-volatile Storage
> 03ff0800-03ffffff : ACPI Tables
> e0000000-e3ffffff : VIA Technologies, Inc. VT82C597 [Apollo VP3]
> e4000000-e5ffffff : PCI Bus #01
> e4000000-e4ffffff : nVidia Corporation Riva TnT 128 [NV04]
> e6000000-e6ffffff : PCI Bus #01
> e6000000-e6ffffff : nVidia Corporation Riva TnT 128 [NV04]
> e6000000-e6fbffff : vesafb
> e8000000-e800007f : 3Com Corporation 3cSOHO100-TX Hurricane
> e8001000-e80010ff : Lucent Microelectronics Venus Modem (V90, 56KFlex)
> ffff0000-ffffffff : reserved
>
> <snip>
>
> 7.5 PCI information ('lspci -vvv' as root)
>
> <snip>
>
> 00:00.0 Host bridge: VIA Technologies, Inc. VT82C598 [Apollo MVP3] (rev 04)
> Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B-
> Status: Cap+ 66Mhz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort- >SERR- <PERR+
> Latency: 16
> Region 0: Memory at e0000000 (32-bit, prefetchable) [size=64M]
> Capabilities: [a0] AGP version 1.0
> Status: RQ=7 SBA+ 64bit- FW- Rate=x1,x2
> Command: RQ=0 SBA- AGP- 64bit- FW- Rate=<none>
>
> 00:01.0 PCI bridge: VIA Technologies, Inc. VT82C598/694x [Apollo
> MVP3/Pro133x AGP] (prog-if 00 [Normal decode])
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B-
> Status: Cap- 66Mhz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort+ >SERR- <PERR-
> Latency: 0
> Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
> I/O behind bridge: 0000c000-0000cfff
> Memory behind bridge: e4000000-e5ffffff
> Prefetchable memory behind bridge: e6000000-e6ffffff
> BridgeCtl: Parity- SERR- NoISA+ VGA+ MAbort- >Reset- FastB2B-
>
> 00:07.0 ISA bridge: VIA Technologies, Inc. VT82C586/A/B PCI-to-ISA
> [Apollo VP] (rev 47)
> Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop-
> ParErr- Stepping+ SERR- FastB2B-
> Status: Cap- 66Mhz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort- >SERR- <PERR-
> Latency: 0
>
> 00:07.1 IDE interface: VIA Technologies, Inc. Bus Master IDE (rev 06)
> (prog-if 8a [Master SecP PriP])
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B-
> Status: Cap- 66Mhz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort- >SERR- <PERR-
> Latency: 64
> Region 4: I/O ports at d000 [size=16]
>
> 00:07.2 USB Controller: VIA Technologies, Inc. UHCI USB (rev 02)
> (prog-if 00 [UHCI])
> Subsystem: Unknown device 0925:1234
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B-
> Status: Cap- 66Mhz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort- >SERR- <PERR-
> Latency: 64, cache line size 08
> Interrupt: pin D routed to IRQ 5
> Region 4: I/O ports at d400 [size=32]
>
> 00:07.3 Bridge: VIA Technologies, Inc. VT82C586B ACPI (rev 10)
> Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B-
> Status: Cap- 66Mhz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort- >SERR- <PERR-
> Interrupt: pin ? routed to IRQ 9
>
> 00:08.0 Ethernet controller: 3Com Corporation 3cSOHO100-TX Hurricane
> (rev 30)
> Subsystem: 3Com Corporation 3cSOHO100-TX Hurricane
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B-
> Status: Cap+ 66Mhz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort- >SERR- <PERR+
> Latency: 64 (2500ns min, 2500ns max), cache line size 08
> Interrupt: pin A routed to IRQ 10
> Region 0: I/O ports at d800 [size=128]
> Region 1: Memory at e8000000 (32-bit, non-prefetchable) [size=128]
> Expansion ROM at e7000000 [disabled] [size=128K]
> Capabilities: [dc] Power Management version 1
> Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA
> PME(D0-,D1+,D2+,D3hot+,D3cold-)
> Status: D0 PME-Enable- DSel=0 DScale=0 PME-
>
> 00:09.0 Communication controller: Lucent Microelectronics Venus Modem
> (V90, 56KFlex)
> Subsystem: Action Tec Electronics Inc: Unknown device 0500
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B-
> Status: Cap+ 66Mhz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort- >SERR- <PERR+
> Latency: 0 (63000ns min, 3500ns max)
> Interrupt: pin A routed to IRQ 11
> Region 0: Memory at e8001000 (32-bit, non-prefetchable) [size=256]
> Region 1: I/O ports at dc00 [size=256]
> Region 2: I/O ports at e000 [size=256]
> Region 3: I/O ports at e400 [size=8]
> Capabilities: [f8] Power Management version 2
> Flags: PMEClk- DSI+ D1- D2+ AuxCurrent=0mA
> PME(D0-,D1-,D2+,D3hot+,D3cold-)
> Status: D0 PME-Enable- DSel=0 DScale=0 PME-
>
> 01:00.0 VGA compatible controller: nVidia Corporation Riva TnT 128
> [NV04] (rev 04) (prog-if 00 [VGA])
> Subsystem: Diamond Multimedia Systems: Unknown device 5802
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B-
> Status: Cap+ 66Mhz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort- >SERR- <PERR-
> Latency: 64 (1250ns min, 250ns max)
> Interrupt: pin A routed to IRQ 0
> Region 0: Memory at e4000000 (32-bit, non-prefetchable) [size=16M]
> Region 1: Memory at e6000000 (32-bit, prefetchable) [size=16M]
> Expansion ROM at e5000000 [disabled] [size=64K]
> Capabilities: [60] Power Management version 1
> Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA
> PME(D0-,D1-,D2-,D3hot-,D3cold-)
> Status: D0 PME-Enable- DSel=0 DScale=0 PME-
> Capabilities: [44] AGP version 1.0
> Status: RQ=15 SBA+ 64bit- FW- Rate=x1,x2
> Command: RQ=0 SBA- AGP- 64bit- FW- Rate=<none>
>
>
> <snip>
>
> 7.6 SCSI/IDE info (cat /proc/ide/via)
>
> <snip>
> ----------VIA BusMastering IDE Configuration----------------
> Driver Version: 3.20
> South Bridge: VIA vt82c586b
> Revision: ISA 0x47 IDE 0x6
> BM-DMA base: 0xd000
> PCI clock: 33MHz
> Master Read Cycle IRDY: 1ws
> Master Write Cycle IRDY: 1ws
> BM IDE Status Register Read Retry: yes
> Max DRDY Pulse Width: No limit
> -----------------------Primary IDE-------Secondary IDE------
> Read DMA FIFO flush: yes yes
> End Sector FIFO flush: no no
> Prefetch Buffer: yes yes
> Post Write Buffer: yes no
> Enabled: yes yes
> Simplex only: no no
> Cable Type: 40w 40w
> -------------------drive0----drive1----drive2----drive3-----
> Transfer Mode: UDMA UDMA UDMA DMA
> Address Setup: 30ns 30ns 30ns 120ns
> Cmd Active: 90ns 90ns 90ns 90ns
> Cmd Recovery: 30ns 30ns 30ns 30ns
> Data Active: 90ns 90ns 90ns 330ns
> Data Recovery: 30ns 30ns 30ns 270ns
> Cycle Time: 60ns 60ns 60ns 600ns
> Transfer Rate: 33.0MB/s 33.0MB/s 33.0MB/s 3.3MB/s
>
> <snip>
>
> 7.7 Other information that might be relevant to the problem
>
> *shrug*
>
>
> X.
>
> Here are some logs that might come in handy..
>
> A clipping from my /var/log/boot.msg
>
> <snip>
>
> <6>Serial driver version 5.05c (2001-07-08) with MANY_PORTS SHARE_IRQ
> SERIAL_PCI ISAPNP enabled
> <6>PCI: Found IRQ 11 for device 00:09.0
> <6>ttyS04 at port 0xdc00 (irq = 11) is a 16550A
>
> <snip>
>
> With any kernel later than 2.4.6 this part will sometimes fail, either way
> the modem still won't respond unless useing 2.4.6 or earlyer..
>
> A clipping from my /var/log/messages
>
> <snip>
>
> Aug 26 15:39:30 core pppd[381]: Perms of /dev/ttyS0 are ok, no 'mesg n'
> neccesary.
> Aug 26 15:39:31 core wvdial[696]: WvDial: Internet dialer version 1.41
> Aug 26 15:39:31 core wvdial[696]: Initializing modem.
> Aug 26 15:39:31 core wvdial[696]: Sending: ATZ
> Aug 26 15:39:31 core wvdial[696]: Sending: ATQ0
> Aug 26 15:39:31 core wvdial[696]: Re-Sending: ATZ
> Aug 26 15:39:31 core wvdial[696]: Modem not responding.
>
> <snip>
>
> this works with 2.4.6...
>
> Please help me!!
>
> -
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-- 
-Steven
In a time of universal deceit, telling the truth is a revolutionary act.
			-- George Orwell
This concept of "wuv" confuses and infuriates us!
			-- Lrrr of Omicron Persei VIII
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