Re: Hi is this critical??

jbradford@dial.pipex.com
Tue, 17 Sep 2002 10:03:24 +0100 (BST)


> MAC and Windows both try to give "simple" error messages. As a
> knowledgeable person I then am confronted with:
>
> "Something went wrong. Contact your sysadmin if you can't
> fix it yourself".
>
> Well, I -=AM=- the sysadmin, and would like to know what went wrong.
> Otherwise I can't fix it. This is NOT the way to go.

Exactly, because the sysadmin can't learn any more from that error than the user can, and instead he or she just defaults to:

"Well, I don't know, why are you asking me? Reboot it and see what happens. Good luck."

John.
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